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Komunikacijom do povjerenja i zadovoljstva korisnika

Svrha programa je jačanje povjerenja građana, očuvanje integriteta i javnog interesa, prevencija prigovora, razvoj kompetencija profesionalne komunikacije, rješavanja konflikata i jačanje otpornosti na stres.&...

Primjena ZUP-a u praksi

Svrha programa je kreativna razmjena znanja, razmišljanja i iskustava radi pravilnijeg provođenja upravnog postupka, a što je preduvjet za izradu zakonitih odluka. Ciljevi radionice su ...

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